Terms and Conditions

Effective Date: 06 October, 2025

Company Name: MM Window

Website: mmwindow.com

Contact Email: care@mmwindow.in

1. Acceptance of Terms

By engaging with MM Window (“we”, “us”, or “our”) for services such as book scanning, paper digitization, or archival preservation, you (“Client”, “you”, or “your”) agree to be bound by these Terms and Conditions. If you do not agree, you must not use our services.

2. Services Offered

We offer professional services including but not limited to:

• Hard copy book scanning
• Paper document digitization
• Archival preservation (physical and digital formats)
• Metadata tagging and file structuring (when requested)

All services are subject to availability and may be modified or discontinued at our discretion.

3. Client Responsibilities

You agree to:

• Provide legible, properly packed materials for digitization
• Ensure that you own the rights to the materials submitted or have permission to digitize them
• Communicate all specific handling or formatting requirements prior to service commencement
• Respond to inquiries and approvals in a timely manner

You are responsible for the content, legality, and integrity of the materials you submit to us.

4. Intellectual Property and Copyright

You retain full ownership of your original materials and any digitized copies produced from them. We make no claim of ownership over the content provided.

By submitting materials, you confirm that:

• You either own the copyright or have obtained necessary rights to have them scanned/digitized.
• Our digitization work will not infringe any third-party rights.

We reserve the right to refuse service for materials we reasonably believe may breach copyright or other legal protections.

5. Confidentiality

All submitted materials, including any content and associated data, will be treated as strictly confidential.

We will not:

• Share, distribute, or reproduce your materials without your written consent
• Retain copies beyond the agreed-upon retention period (unless requested or required for legal reasons)

6. Pricing and Payment

Pricing is provided via formal quote or as listed on our website. All quotes are valid for [insert timeframe, e.g., 30 days] unless otherwise stated.

Payment terms:

• [e.g., 50% deposit required before project start, balance upon completion]
• Payment methods accepted: [list methods]
• Late payments may incur interest at [X]% per month

No work will begin until payment terms are agreed upon.

7. Turnaround Times and Delivery

Estimated completion timelines will be provided upon project initiation. These are estimates only and may be subject to delays due to:

• Volume or condition of materials
• Custom processing requests
• Force majeure events (e.g., fire, flood, strikes, pandemics)

Deliverables will be provided via [e.g., USB drive, cloud download, email, FTP], based on client preference.

8. Shipping and Handling

Clients are responsible for shipping materials to and from our facility. We are not liable for:

• Damage or loss during shipping (unless under our arranged insured courier)
• Improperly packaged items

If we arrange return shipping, additional costs may apply.

9. Data Retention and Deletion

Unless otherwise agreed:

• Digital files will be retained for [e.g., 30 days] after project delivery for quality assurance
• After that, files will be securely deleted from our systems
• Physical materials will be returned or securely destroyed per client instructions

10. Liability and Disclaimer

We take great care in handling your materials. However, you agree that:

• We are not liable for incidental or consequential damages (e.g., lost sales, reputation, or data)
• Our liability is limited to the total fee paid for the service in question Materials are submitted at your own risk, especially rare, aged, or delicate items

We are not liable for damage due to pre-existing conditions (e.g., brittle pages, torn bindings).

11. Cancellations and Refunds

• You may cancel a project prior to work commencing for a full refund
• If work has begun, refunds will be prorated based on the portion completed
• We reserve the right to cancel a project at any time with full or partial refund depending on circumstances

12. Prohibited Content

You may not submit materials that contain:

• Unlawful, abusive, or defamatory content
• Explicit, obscene, or pornographic material
• Copyright-infringing works without permission

We reserve the right to refuse any project that violates our content policies or applicable laws.

13. Privacy Policy

Our handling of your personal and project data is governed by our Privacy Policy.

Please review it to understand how we collect and use your data.

14. Modifications to Terms

We may update these Terms and Conditions at any time. Changes will be effective when posted on our website. It is your responsibility to review the terms periodically.

15. Governing Law

These Terms are governed by the laws of [Your Country/State]. Any disputes shall be resolved in the courts of [Your Jurisdiction].

16. Contact Information

For any questions about these Terms, please contact:

MM Window

Email: care@mmwindow.in

Address: C210P, 6th Floor, Adamo Towers Above Kior Healthcare Sector 74 Phase 8B Industrial Area Mohali Punjab 160055

Website: mmwindow.com